Your order will be fully insured before it’s shipped to you. We encourage our customers to check their package for any damage or tampering before signing a receipt for it.
For all available products there is a section with all necessary details regarding the product and its arrival date. If you place your order before the end of a business week (Monday through Friday), your order will be processed that day. If you place an order on a holiday, the weekend (Saturday or Sunday), or after a regular business day, your order will be processed the next business day.
If you are not home to sign for your package upon its arrival, Privosa is able to ship the order to your workplace, or another destination of convenience to ensure you are signing off on your package. As a security precaution and protection against fraud, an order priced $1,000 or more listed to be delivered to a destination other than your billing address, will need confirmation from your credit card or financing company to determine the alternate shipping address is on file. To expedite your merchandise, calling your bank and providing an alternate shipping address will help speed up the process.
Shipping is free only to the United States. Products being shipped within the U.S. will require seven business days to reach their given destination. There is a limited number of countries that Privosa ships to internationally, and a fee will be included depending on the region. Time of arrival will depend on the logistics of the shipping destination in terms of international shipping. Once a country is selected, a better idea of time to reach destination will be given to Privosa customers.